Free SOP Library
Real SOPs for real
small business operators.
97 free Standard Operating Procedure templates you can copy, adapt, or use as a starting point. Each one written with specific steps, the reasoning behind them, and the common mistakes to avoid.
Need a custom version written for your business in your team's words? Pick a template, click "custom version", talk through your version, and TalkNDone delivers a formatted PDF for $49.
Auto Detailing
1 template
Auto Repair Shop
5 templates
Auto Repair Customer Intake Procedure
A shop owner who wants every customer drop-off to follow the same protocol regardless of who's at the desk.
8 steps · Read free →
Vehicle Inspection Procedure (Multi-Point)
A shop owner who wants every tech to perform the same multi-point inspection in the same order.
9 steps · Read free →
New Technician Onboarding — Auto Shop
A shop owner hiring a new tech who needs them productive in 30 days without losing money on rework.
8 steps · Read free →
Quality Control Procedure — Auto Repair
A shop owner who wants to drop comeback rate by checking every job before the customer is called.
8 steps · Read free →
Auto Shop Test Drive Procedure
A shop owner who wants every repair to be road-tested before the customer is called.
8 steps · Read free →
Auto Shop
3 templates
Auto Shop Vehicle Check-In Procedure
A shop owner or service advisor creating a repeatable intake process so every vehicle is documented correctly and no liability issues arise.
8 steps · Read free →
Auto Shop Oil Change Procedure
A shop owner standardizing the oil change service so any tech produces consistent, liability-free results.
12 steps · Read free →
Auto Shop Tire Rotation Procedure
A shop owner standardizing tire rotations so techs follow the correct pattern, torque spec, and TPMS reset every time.
9 steps · Read free →
Barbershop
3 templates
Barbershop Opening Procedure
A barbershop owner who wants every opener — barber or assistant — to set the shop up the same way.
7 steps · Read free →
Barbershop Closing Procedure
A shop owner who wants every closing barber to leave the shop in identical condition for tomorrow's opener.
9 steps · Read free →
Barbershop Sanitation and Disinfection Procedure
A barbershop owner creating a written sanitation procedure for state board compliance and consistent practice across all barbers.
7 steps · Read free →
Bookkeeping & Accounting
1 template
Catering & Events
1 template
Childcare
3 templates
Childcare Daily Arrival Procedure
A childcare center owner who wants every parent drop-off to follow the same protocol — for safety, for ratios, for licensing.
8 steps · Read free →
Childcare Nap Time Procedure
A childcare director who wants every nap time to follow the same safe-sleep protocol regardless of which lead teacher is on.
8 steps · Read free →
Childcare Morning Drop-Off Procedure
A childcare center director standardizing morning drop-off so every child is safely received, health-checked, and logged correctly.
7 steps · Read free →
Cleaning
4 templates
Residential Cleaning Service Procedure
A cleaning company owner creating a repeatable service procedure so every cleaner produces the same result every visit.
8 steps · Read free →
Move-Out Cleaning Procedure
A cleaning company or tenant preparing for a landlord move-out inspection, requiring cleaning to a higher standard than a standard recurring clean.
8 steps · Read free →
Commercial Office Cleaning Procedure
Commercial cleaning company owners and supervisors who need a written procedure that scales to multiple crews and satisfies building manager walk-throughs.
8 steps · Read free →
Post-Construction Cleaning Procedure
Cleaning company owners who offer post-construction cleaning services and need a written procedure for their crews.
5 steps · Read free →
Cleaning Company
3 templates
Cleaning Crew Training Procedure
A cleaning company owner who needs new crew members productive and consistent without supervision.
7 steps · Read free →
Cleaning Quality Control Procedure
A cleaning company owner who wants every job inspected before the customer comes home.
7 steps · Read free →
Cleaning Company Key Handling Protocol
A cleaning company owner who has been one lost key away from a major liability incident.
7 steps · Read free →
Coffee Shop
4 templates
Coffee Shop Morning Opening Procedure
A cafe owner who wants every opener to set up the shop the same way and have the first espresso ready before the morning rush.
10 steps · Read free →
Espresso Machine Calibration Procedure
A cafe owner who wants every barista to dial in the same way so shot quality is consistent regardless of who's on bar.
9 steps · Read free →
Coffee Shop Opening Procedure
A coffee shop owner creating an opening routine that ensures the first customer gets a perfect drink, not a machine that wasn't flushed or a grinder that wasn't dialed in.
8 steps · Read free →
Coffee Shop Closing Procedure
A cafe owner or shift lead standardizing the closing routine so the morning opener arrives to a machine that's clean, a grinder that's fresh, and a bar that's ready.
8 steps · Read free →
Construction
4 templates
Construction Job Site Safety Briefing
A construction owner or foreman who wants every shift to start with a safety briefing that's consistent, documented, and effective.
8 steps · Read free →
Construction End-of-Day Site Walkthrough
A foreman who wants every job site to be secured, documented, and ready for tomorrow's crew before anyone leaves.
7 steps · Read free →
Construction Job Site Safety Briefing
A general contractor or site supervisor creating a consistent daily safety briefing that reduces incident risk and satisfies OSHA documentation requirements.
7 steps · Read free →
Construction Site Daily Close Procedure
Construction foremen and site supervisors who need a written end-of-day close that prevents theft, OSHA violations, and next-morning delays.
7 steps · Read free →
Dental Practice
2 templates
Dental Patient Intake Procedure
A practice owner who wants every new patient visit to follow the same intake protocol regardless of which front-desk staff handles them.
8 steps · Read free →
Dental Operatory Turnover Between Patients
A practice owner who wants every operatory turnover to take the same time and follow the same infection control protocol.
8 steps · Read free →
Dog Grooming
2 templates
Dog Grooming Intake Procedure
A grooming shop owner who wants every dog drop-off to follow the same intake protocol — for safety and dispute prevention.
8 steps · Read free →
Dog Grooming Finishing Checklist
A groomer who wants every dog to look great when the owner picks them up — no hidden missed spots.
9 steps · Read free →
Education & Tutoring
1 template
Electrical
1 template
Fitness & Wellness
2 templates
Yoga Studio Class Setup and Close Procedure
Yoga studio owners and managers who want consistent class experiences across instructors.
7 steps · Read free →
Gym New Member Orientation Procedure
Gym owners who want a written orientation that reduces liability and gets new members to their second visit.
6 steps · Read free →
Food Truck
3 templates
Food Truck Pre-Service Checklist
A food truck owner who wants every shift to start the same way regardless of which crew is on.
8 steps · Read free →
Food Truck Propane Safety Check
A food truck owner who wants the daily propane check to be non-negotiable, documented, and consistent.
8 steps · Read free →
Food Truck Pre-Service Setup Procedure
Food truck owners and managers who want a written pre-service procedure that passes health inspections and doesn't miss prep steps.
8 steps · Read free →
Gym
2 templates
New Gym Member Onboarding Procedure
A gym owner who knows the first 10 minutes of a member's first visit predicts retention more than any other factor.
7 steps · Read free →
Gym Equipment Cleaning Procedure
A gym owner who wants member-visible cleanliness without spending all day cleaning.
7 steps · Read free →
HVAC
7 templates
HVAC Service Call Procedure
An HVAC owner who wants every service call to follow the same protocol regardless of which tech runs it.
10 steps · Read free →
HVAC Dispatch Protocol
An HVAC owner whose dispatcher needs a clear protocol for triaging incoming calls and routing techs.
8 steps · Read free →
HVAC Job Closeout Procedure
An HVAC owner who wants every job to end the same way — paid, reviewed, photographed, and documented.
8 steps · Read free →
HVAC New Technician Onboarding
An HVAC owner who needs a new hire productive in 30 days without scaring customers or wrecking trucks.
8 steps · Read free →
HVAC Residential Install Quality Check
An HVAC owner who wants every residential install to be QC'd before the customer signs off.
9 steps · Read free →
HVAC New Customer Service Call Procedure
HVAC business owners and service managers who want a repeatable first-visit procedure that protects them from liability and doesn't miss billable work.
10 steps · Read free →
HVAC Preventive Maintenance Procedure
HVAC companies running maintenance agreements who want consistent PM quality across all techs.
8 steps · Read free →
Healthcare
2 templates
Medical Office Patient Check-In Procedure
Medical office managers who want a written check-in procedure that reduces billing rejections, HIPAA exposure, and wait room friction.
7 steps · Read free →
Medical Office Patient Check-In Procedure
Medical office managers who want a check-in procedure that reduces billing rejections and HIPAA exposure.
6 steps · Read free →
Landscaping
2 templates
Landscaping Crew Job Startup Procedure
A landscaping owner who wants every crew arrival to follow the same protocol regardless of which lead is running it.
7 steps · Read free →
Landscaping Job Checkout Procedure
A landscaping owner who wants every job inspected before the crew rolls to the next stop.
8 steps · Read free →
Massage & Spa
1 template
Pest Control
2 templates
Pest Control Residential Service Call Procedure
A pest control owner who wants every residential service call to follow the same protocol.
9 steps · Read free →
Pest Control Initial Service Procedure
Pest control company owners who want a first-visit procedure that captures liability protection and chemical log compliance.
7 steps · Read free →
Pet Services
2 templates
Dog Full Groom Procedure — Bath to Finish
Grooming salon owners and lead groomers who want a written procedure new bathers and groomers can train from.
9 steps · Read free →
Pet Boarding Check-In Procedure
Pet boarding facility owners who want a consistent intake procedure that prevents disputes and captures everything needed for a safe stay.
8 steps · Read free →
Plumbing
4 templates
Plumbing Service Call Procedure
A plumbing owner who wants every service call to follow the same protocol regardless of which tech runs it.
12 steps · Read free →
Plumbing Emergency Call Procedure
A plumbing owner whose dispatcher and on-call tech need a clear protocol for after-hours emergencies.
9 steps · Read free →
Plumbing Service Call Procedure
A plumbing company owner building a consistent service call process so every tech represents the company the same way.
9 steps · Read free →
Plumbing Leak Diagnosis and Repair Procedure
Plumbing company owners who want a written service call procedure that finds the root cause of leaks instead of treating symptoms.
7 steps · Read free →
Property Management
2 templates
Rental Unit Turnover Procedure
Property managers and landlords who want a written turnover procedure that protects security deposits, minimizes vacancy days, and avoids tenant disputes.
7 steps · Read free →
Rental Unit Turnover Procedure
Property managers who want a written turnover procedure that protects security deposits, minimizes vacancy days, and avoids tenant disputes.
6 steps · Read free →
Real Estate
3 templates
Real Estate Listing Onboarding Procedure
A real estate broker or solo agent who wants every new listing to go from signed to MLS-live in the same fast, error-free sequence.
10 steps · Read free →
Real Estate Open House Procedure
An agent who wants every open house to follow the same protocol — for safety, for lead capture, and for actual offers.
9 steps · Read free →
Real Estate Listing Preparation Procedure
Real estate agents and team leaders who want a written listing prep procedure that prevents missed steps and produces consistent presentation quality.
6 steps · Read free →
Restaurant
8 templates
Restaurant Morning Opening Procedure
An owner or manager searching for an opening procedure they can hand to a new opener tomorrow.
9 steps · Read free →
Restaurant Closing Procedure
An operator searching for a closing procedure that prevents tomorrow's opener from inheriting a mess.
8 steps · Read free →
New Server Training — Restaurant
An owner training a new server tomorrow with no formal program in place.
7 steps · Read free →
Food Allergen Protocol — Restaurant
An operator who wants to remove ambiguity about how their team handles a stated allergy.
7 steps · Read free →
Restaurant Health Inspection Readiness Checklist
An operator who wants to be inspection-ready every day, not panic-ready when the inspector walks in.
9 steps · Read free →
Restaurant Cash Handling Procedure
A restaurant owner who wants every cash drop to follow the same protocol — for theft prevention and for protecting honest employees.
8 steps · Read free →
Restaurant Closing Procedure
A restaurant owner or closing manager who needs a repeatable close-of-business procedure that leaves the kitchen and dining room ready for the morning opener.
10 steps · Read free →
Restaurant Line Check Procedure
A chef or kitchen manager creating a pre-service checklist that prevents 86s, quality failures, and equipment surprises after the first ticket drops.
7 steps · Read free →
Retail
4 templates
Retail Store Opening Procedure
Retail store owners and managers who want an opening procedure that reduces loss, inconsistency, and the 'what do I do first?' paralysis in opening staff.
7 steps · Read free →
Retail Store Closing Procedure
Retail managers who want a closing procedure that prevents cash loss, theft, and the 'I thought someone else handled that' conversations.
7 steps · Read free →
Retail Store Closing Procedure
Retail managers who want a closing procedure that prevents cash loss and theft.
7 steps · Read free →
Retail Store Opening Procedure
Retail store owners who want an opening procedure that reduces loss and inconsistency.
7 steps · Read free →
Retail Store
2 templates
Retail End-of-Day Cash Procedure
A store owner who wants every closing shift to handle cash the same way to prevent shrinkage and protect every employee from accusations.
9 steps · Read free →
Retail Shoplifter Response Procedure
A store owner who wants every employee to respond to suspected theft the same way — safely, legally, effectively.
8 steps · Read free →
Salon
2 templates
New Client Intake Procedure — Salon
A salon owner who wants every new client's first visit to follow the same protocol regardless of which stylist takes them.
8 steps · Read free →
Salon Sanitation Procedure
A salon owner who wants to pass state board inspections without panic-cleaning the day before.
8 steps · Read free →
Salon & Beauty
3 templates
Hair Salon New Client Intake Procedure
Salon owners and stylists who want a new client procedure that prevents chemical reactions, expectation mismatches, and one-visit clients who don't return.
7 steps · Read free →
Hair Salon New Client Intake Procedure
Salon owners and stylists who want a new client procedure that prevents chemical reactions and expectation mismatches.
6 steps · Read free →
Salon and Spa Daily Opening Procedure
Salon owners who want a written opening procedure that ensures every station is ready before the first client and prevents mid-day surprises.
5 steps · Read free →
Transportation & Logistics
1 template
Veterinary
3 templates
Veterinary New Patient Intake Procedure
A veterinary practice owner who wants every new patient to follow the same intake protocol.
9 steps · Read free →
Veterinary Surgery Prep Procedure
A vet practice owner who wants every surgery prep to follow the same protocol regardless of which tech is on.
9 steps · Read free →
Veterinary Clinic Patient Check-In Procedure
Veterinary practice managers who want a written check-in procedure that reduces misrouted patients and consent documentation gaps.
6 steps · Read free →
Yoga Studio
2 templates
Yoga Studio Class Setup Procedure
A studio owner who wants every class to feel the same regardless of which teacher is leading.
7 steps · Read free →
Yoga Studio New Student Onboarding
A studio owner who knows the first 5 minutes of a new student's first class predicts whether they buy a package.
8 steps · Read free →
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