Terms of Service
Effective date: April 21, 2026
1. Service description
TalkNDone (“we”, “us”, “the service”) is an AI-powered tool that converts written or spoken process descriptions into formatted Standard Operating Procedure (SOP) documents delivered as PDF files. By using TalkNDone, you agree to these terms.
2. Purchases and refunds
All purchases (single SOP, 5-SOP pack, Operator Plan) are backed by a 30-day money-back guarantee. If you are not satisfied with the output, email hello@talkndone.com within 30 days of purchase for a full refund, no questions asked.
5-SOP pack credits do not expire. Operator Plan subscriptions may be cancelled at any time; you retain access through the end of the billing period.
3. AI-generated content
SOPs generated by TalkNDone are produced by an AI model (Anthropic Claude) based solely on the description you provide. You are responsible for reviewing generated content for accuracy before using it to train employees or submit to third parties (lenders, franchisors, regulators). TalkNDone does not warrant that generated content meets any specific regulatory, legal, or industry standard.
4. Acceptable use
You may use TalkNDone to document legitimate business processes. You may not use the service to generate content that is illegal, deceptive, or intended to harm others. We reserve the right to refuse service at our discretion.
5. Intellectual property
You own the SOPs generated from your descriptions. We retain no license to your generated content after delivery. The TalkNDone name, brand, and software are owned by ForgeSights and may not be reproduced without permission.
6. Limitation of liability
TalkNDone is provided “as is.” To the maximum extent permitted by law, our liability for any claim arising from your use of the service is limited to the amount you paid for the relevant purchase. We are not liable for indirect, incidental, or consequential damages.
7. Changes to the service
We may update or discontinue features at any time. We will provide reasonable notice for material changes that affect paid subscribers.
8. Governing law
These terms are governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts of Shelby County, Tennessee.
9. Contact
Questions: hello@talkndone.com