Privacy Policy

Effective date: April 21, 2026

1. What we collect

We collect your email address when you request a free preview, purchase an SOP, or subscribe to the Operator Plan. We also collect the process description you provide so we can generate your SOP. We do not collect payment card information — payments are handled entirely by Stripe.

2. How we use it

Your email is used to deliver your SOP PDF, send follow-up emails related to your purchase, and (if you opt in) occasional product updates. Your process description is used solely to generate your SOP. We do not sell, rent, or share your information with third parties for marketing purposes.

3. Third-party services

We use the following third-party services to operate TalkNDone:

  • Stripe — payment processing. Your card data is held by Stripe and subject to their privacy policy.
  • Resend — email delivery of your SOP PDF and transactional emails.
  • Anthropic Claude — AI model used to generate SOP content from your description.
  • Cloudflare R2 — temporary storage of generated PDF files.
  • Vercel — web hosting and analytics.

4. Data retention

Generated PDF files are stored temporarily (up to 7 days) and then removed from our storage. Your email address and order record are retained for as long as necessary to support your subscription or pack credits, and to comply with legal and tax obligations.

5. Your rights

You may request deletion of your account data at any time by emailing us at hello@talkndone.com. We will remove your email and associated order records within 30 days, unless retention is required by law.

6. Cookies

TalkNDone does not use tracking cookies. We use Vercel Analytics, which collects anonymous, aggregated usage data without identifying individual visitors.

7. Children

TalkNDone is not directed at children under 13. We do not knowingly collect information from minors.

8. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of TalkNDone after changes constitutes acceptance.

9. Contact

Questions about this policy: hello@talkndone.com