Frequently Asked Questions

TalkNDone is an AI-powered SOP (Standard Operating Procedure) generator for small businesses. You describe a business process in plain language — by speaking or typing — and TalkNDone converts it into a professional, formatted SOP PDF delivered to your email within minutes.

An SOP (Standard Operating Procedure) is a written document that describes exactly how to perform a specific task. Small businesses need SOPs because critical knowledge typically lives only in the owner's head. When an employee quits, gets sick, or when you hire someone new, that knowledge disappears. SOPs let you train new employees consistently, maintain your quality standard, and run the business without being personally present for every task.

You describe your process in natural language — type it out or speak into the mic. TalkNDone's AI structures your description into a formatted SOP with a title, purpose, scope, prerequisites, numbered steps, quality checks, and trainer notes. The formatted PDF is emailed to you within 3–5 minutes. No templates, no software to install.

A single SOP is $49 one-time — no subscription. A 5-SOP pack is $149 (credits never expire, saves 39%). The Operator Plan is $99/month for unlimited SOP generation. All purchases include a 30-day money-back guarantee.

Yes. TalkNDone offers a free preview: you can generate and view a complete SOP preview before paying anything. This lets you see exactly what the output looks like before committing. The full formatted PDF download and email delivery require a $49 purchase.

Those tools charge $100–$300/month and are designed for teams that want to build a full internal wiki. TalkNDone is built for the small business owner who needs a single training document this week. It's $49 per SOP, voice-first, and delivers a PDF you can print and hand to a new hire the same day.

Scribe and Tango capture screen recordings and create software walkthroughs. TalkNDone creates physical, procedural SOPs for in-person operations — opening a restaurant, running a service call, training a new hire. If the task happens in real life and not on a computer screen, TalkNDone is the right tool.

TalkNDone is used by restaurants, auto repair shops, HVAC and plumbing companies, gyms and fitness studios, landscaping businesses, retail stores, salons and barbershops, construction companies, childcare centers, and any service or trade business where processes live in people's heads.

Each SOP includes: a specific title, a purpose statement explaining why the procedure exists, a scope section covering who performs this and when, a prerequisites section listing what's needed before starting, numbered steps with one action per step written at new-hire level, quality checks to verify the work was done correctly, and a warnings section covering common mistakes to avoid.

The input takes 5–15 minutes — describe your process out loud or type it out. The AI generates the SOP in 3–5 minutes. PDF delivered by email. Total time from starting to having a finished document: under 20 minutes.

Yes. SBA underwriters often require documented operating procedures as evidence that the business has systems beyond the owner. The three documents that matter most for underwriting are: a service delivery SOP, an employee onboarding procedure, and a quality control checkpoint. TalkNDone can generate all three. See our guide: talkndone.com/blog/sba-loan-operations-manual.

Yes, and this is one of the highest-value use cases. The biggest reason second locations fail is that the owner's knowledge isn't documented. Before signing a second lease, you should have your core product procedure, opening and closing procedures, new hire training, quality control, and escalation procedure written down. TalkNDone can generate all of these in a single week of work.

Yes. Common restaurant SOPs built with TalkNDone include: morning opening procedure by position, line setup by station, pre-service food safety checks, customer complaint handling, server checkout, closing kitchen procedure, new hire onboarding days 1–3, and shift handoff procedure. See talkndone.com/restaurant.

Yes. HVAC and trade businesses use TalkNDone for service call procedures, dispatch protocols, installation checklists, preventive maintenance procedures, customer estimate presentation, warranty callback procedures, and vehicle/shop close-out. See talkndone.com/hvac.

Yes. TalkNDone offers a 30-day money-back guarantee on all purchases. If the generated SOP doesn't meet your needs, email hello@talkndone.com and you'll receive a full refund.

After payment is confirmed, the SOP PDF is automatically emailed to the address you provided. Delivery typically takes 3–5 minutes. Check your spam folder if you don't see it within 10 minutes.

Yes. Each $49 purchase generates one SOP. If you need multiple SOPs, the 5-SOP Pack ($149) gives you five credits that never expire and saves 39% compared to buying individually. The Operator Plan ($99/month) is unlimited and is designed for businesses actively building their procedures library.

The AI gets it right to 85–95% on the first pass. On the free preview, you can review the output before paying. After purchasing, if the SOP needs adjustments, you can resubmit with a more detailed description. The 30-day money-back guarantee applies if you're not satisfied.